UP Masterclass Flexi Package X 20

Events, training and memberships

• Orders for events, classes and memberships cannot be exchanged, cancelled or refunded unless otherwise specified in the item’s description.
• We reserve the right to modify the programme and content of our events and classes up to the date when they are due to start.
• In unforeseen circumstances that may lead to the cancellation of an event or class from our end, we will inform you as soon as possible and a full refund will be issued.
• Payment must be received, in full, by no later than the announced closing date, or a day before the event – whichever comes first.
• Unpaid orders will be cancelled.

Other goods and services

• Goods will be fulfilled only when payment has been effected in full.
• To be eligible for a return or exchange, items must be unused, in the same condition received and in the original packaging (if applicable). Perishable goods cannot be returned.
• To complete your return, kindly open a support ticket from the MyAccount page within 30 days of ordering.
• On return and inspection, you will be notified of approval or rejection of your refund or exchange.

Liability

• We are not liable beyond the total value of the order transaction.

Jurisdiction

• These terms are governed by Maltese Law and any disputes are subject to the exclusive jurisdiction of the Maltese Courts.