community administration made easy
What is Central?
Central is an online engagement platform for business and professional communities.
Central is intended for organisations that bring together people sharing a common purpose. We equally welcome NGOs and commercial setups and we have no particular restrictions on size and activity intensity. We are after a longer term relationship where our service can develop with your needs as you grow.
We do not accept communities whose activities are related to unregulated or illegal products and services. We also reserve the right to refuse communities if we perceive a conflict with our ethos.
Central is not an eCommerce marketplace, a crowdfunding platform or a ticketing platform for large events. For those activities, we suggest opting for the more specific solutions offered by other great Maltese tech companies.
You can start your circle immediately by opening a free or trial account. Just make sure that you are mandated to act on behalf of your community.
If you plan to accept online payments, you will need to be recognised by the payment services provider supported by us. You will need to submit documentation and undergo a KYC (Know Your Client) process – typically cleared within two days. During this period you will be allowed to collect money but not withdraw. The community must also have a bank account (business account).
No. Central is not a substitute to an organisation’s website or Facebook page.
Campaigns on Central can be embedded easily in your current website pages or Facebook posts and your users will be diverted to the platform only to engage and effect a payment.
When you join Central you are also assigned a shop page with a dedicated URL (communityname.central.mt) showing all your active campaigns.
No, Central is not a payment service provider. We are a software company that serves communities with tools to administer campaigns. When it comes to payments, as part of our services, we offer tools that integrate licensed third-party payment services. Circle does not process or store community money (escrowing). We do not have access to credit card numbers and bank details arising from transactions between users and communities.
We have put a lot of effort into making the interface simple, intuitive and user-friendly whilst giving you very powerful tools to grow your activity. We think that using Central is not any harder than learning how to use other common web services such as Facebook.
Central is a software product hosted on the cloud (internet based) offered as a service to many communities at once. In simple words, this means that you, as a community leader or staff, will only deal with an easy web interface whilst we take care of all the technology behind the scenes.
We do understand that new things can be challenging especially for busy people. Our support, accessible through various channels, is always keen to assist especially for the first campaigns. We also offer free training sessions for leaders and their teams.
Central is a web-based platform for community organisations. This means that communities share the same technology infrastructure. On the other hand, it offers users the convenience of engaging with multiple communities with a single user account.
Joining a platform brings many benefits, amongst others:
- Ready to start using when and if you need. There is no initial capital outlay.
- Despite that communities tend to be small, their collective activity creates enough demand to justify complex development, proper hardware and hosting, third-party integrations and safety measures.
- Over time, users will become familiar with the interface making it easier for new communities and their followers to join the platform.
- Pricing is transparent and highly predictable.
- We are constantly improving as we learn from our communities. Upgrades and maintenance are part of the service and entail no additional cost.
- You can learn with other communities as you try new ways of engaging your followers.
Yes. Central can be used for free campaigns including events, products and bookings.