New Community

simplify

simplify

community administration made easy

TAKE CONTROL

Use powerful tools to create campaigns, accept orders, and analyse engagement data in real-time.

ENGAGE

Close engagements and collect funds faster and smarter through online and offline payment channels.

WOW

Wow your followers with 24/7 convenience, added accessibility and transparency.

What is Central?

Central is an online engagement platform for business and professional communities.

FAQs

Central is intended for organisations that bring together people sharing a common purpose. We equally welcome NGOs and commercial setups and we have no particular restrictions on size and activity intensity. We are after a longer term relationship where our service can develop with your needs as you grow.

We do not accept communities whose activities are related to unregulated or illegal products and services. We also reserve the right to refuse communities if we perceive a conflict with our ethos. 

Central is not an eCommerce marketplace, a crowdfunding platform or a ticketing platform for large events. For those activities, we suggest opting for the more specific solutions offered by other great Maltese tech companies.  

You can start your circle immediately by opening a free or trial account. Just make sure that you are mandated to act on behalf of your community.

If you plan to accept online payments, you will need to be recognised by the payment services provider supported by us. You will need to submit documentation and undergo a KYC (Know Your Client) process – typically cleared within two days. During this period you will be allowed to collect money but not withdraw.  The community must also have a bank account (business account).

No. Central is not a substitute to an organisation’s website or Facebook page. 

Campaigns on Central can be embedded easily in your current website pages or Facebook posts and your users will be diverted to the platform only to engage and effect a payment.

When you join Central you are also assigned a shop page with a dedicated URL (communityname.central.mt) showing all your active campaigns.

We adopt the best industry standards and are fully committed to complying with GDPR obligations to ensure maximum protection of user and community data. Our policy is to collect as little data as needed when serving communities and their followers. We never share user data unless this forms part of community engagements as defined in our Terms of Use and Privacy Policy.  

No, Central is not a payment service provider. We are a software company that serves communities with tools to administer campaigns. When it comes to payments, as part of our services, we offer tools that integrate licensed third-party payment services. Circle does not process or store community money (escrowing). We do not have access to credit card numbers and bank details arising from transactions between users and communities.

We have put a lot of effort into making the interface simple, intuitive and user-friendly whilst giving you very powerful tools to grow your activity. We think that using Central is not any harder than learning how to use other common web services such as Facebook.

Central is a software product hosted on the cloud (internet based) offered as a service to many communities at once. In simple words, this means that you, as a community leader or staff, will only deal with an easy web interface whilst we take care of all the technology behind the scenes.

We do understand that new things can be challenging especially for busy people. Our support, accessible through various channels, is always keen to assist especially for the first campaigns. We also offer free training sessions for leaders and their teams.

Central is a web-based platform for community organisations.  This means that communities share the same technology infrastructure. On the other hand, it offers users the convenience of engaging with multiple communities with a single user account.

Joining a platform brings many benefits, amongst others:

  • Ready to start using when and if you need. There is no initial capital outlay.
  • Despite that communities tend to be small, their collective activity creates enough demand to justify complex development, proper hardware and hosting, third-party integrations and safety measures.
  • Over time, users will become familiar with the interface making it easier for new communities and their followers to join the platform.
  • Pricing is transparent and highly predictable.
  • We are constantly improving as we learn from our communities. Upgrades and maintenance are part of the service and entail no additional cost.
  • You can learn with other communities as you try new ways of engaging your followers.

Yes. Central can be used for free campaigns including events, products and bookings.  

Find the right solution for your community

ESSENTIALS

All the essentials to start
community engagements
Free
  • Branded community shop
  • PayPal Integration
  • Automated email + PDF invoices
  • Up to 5 concurrent campaigns
  • Coupon promotions and credit
  • Customer database + reports
  • Charge per paid order: 3% + €0.30**

BUDDING

For the small community
with big ambitions
€59.99
49
99*
per month
  • Branded community shop
  • Payment gateway integration of choice
  • Automated email + PDF invoices
  • Coupon promotions and credit
  • Up to 10 concurrent campaigns
  • Customer database + reports
  • Stock & availability management
  • Staff user accounts (option)
  • Facility & resource booking + calendar (option)

IMPACT

For seasoned communities
seeking greater outreach
Talk to us
  • Branded community shop
  • Payment gateway integration of choice
  • Automated email + PDF invoices
  • Coupon promotions and credit
  • Unlimited campaigns
  • Stock & availability management
  • Customer database + custom reports
  • Facility and resource bookings + calendar
  • Ticketed events with unique branded tickets
  • 3+ staff user accounts
  • Onsite training
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Let's get started

I have a question

You will find an “Ask a Question” button on every campaign page. Here you will be able to put forward your questions. The best person to answer will revert in no time via email. 

Search the campaign you want to ask a question about or close this popup to return to your current page.

Need help with an order?

You have placed an order with one of our communities and now need help.

Visit the My Account page, locate your order, and open a Support Ticket.  

You must log in to proceed.